Privacy Policy

We respect your privacy and do our best to provide you with a safe and convenient shopping experience at havanahouse.co.nz. We only disclose information to third parties where necessary e.g. your address to a third party courier when we need that courier to make a delivery to you.

What Do We Do With Your Information?

1. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
2. This information can then be used to process your order, including to send you emails to confirm your order status and shipment.
3. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
4. Email marketing (if applicable): With your permission, we may from time to time send you emails about our store, new products and other updates. You may unsubscribe at any time from this service.

Consent – How do you get my consent?

1. When you provide us with personal information to complete a transaction, verify your credit card or bank account details, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
2. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

1. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@havanahouse.co.nz

Disclosure

We may disclose your personal information to relevant authorities if we are required by law to do so or if you violate our Terms of Service.

Salvage CMS

Our store is developed and hosted by The Web Guys. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through The Web Guys data storage, databases and the general Salvage Ecommerce Management application. They store your data on a secure server behind a secure firewall.

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Cookies

Our website uses “cookies,” which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalise your online browsing and shopping experience. For example, we may use cookies to enable you to use certain website features, remember the items in your shopping cart, store your preferences and wish list, recognise you when you return to our website, and track your orders. The cookie itself does not contain any personally identifiable information.  A user can set their browser to reject cookies and still browse our web site, however, the full functionality of the site, including logging in and online shopping, will not be available. Additionally, users can maintain their logged in status across discontinuous browsing sessions with the same browser via a cookie, however, that is purely a convenience offered to users that can be selected as an option when logging in.

You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on our website.

Changes to This Privacy Policy

1. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
2. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Security

1. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
2. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.